Service Quality Manager

Application deadline: 14 November 2026 Role summary Lead quality-management systems, service standards and continuous-improvement activity across packaging operations and customer delivery. Key expectations • Perform assigned duties safely, professionally and in line with company procedures. • Maintain accurate operational, sales, quality or transport records relevant to the role. • Work effectively with colleagues and supervisors to meet agreed service and performance standards. • Identify problems promptly and support practical corrective action. • Protect company assets and maintain a strong focus on customers, quality and reliability. Candidate profile • Relevant education, licence, technical training or professional experience for the position applied for. • Strong reliability, communication, teamwork and attention to detail. • Previous experience in packaging, manufacturing, sales, quality or transport operations is an advantage, depending on the role. • Applicants should include evidence of any role-specific certification or valid driving licence where applicable. How to apply Email your CV to info@royalcrownpkg.com and clearly state “Service Quality Manager” as the subject.