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Assistant Hostels Executive
Lancaster University Ghana · Accra, Ghana · Full-time
Application deadline: 30 November 2026
Role summary
Support the effective day-to-day management of hostel operations, resident welfare, safety, maintenance and accommodation services.
Key responsibilities
• Attend to residents’ requests, concerns and complaints and support conflict resolution, orientation and welfare checks.
• Enforce hostel rules, curfews and visitor regulations fairly and conduct regular inspections and scheduled night rounds.
• Support room allocation, check-in and check-out, inventory checks, key control and accurate hostel records.
• Direct cleaning staff, security personnel and service providers and follow up repairs and maintenance requests.
• Respond to emergencies, accidents and security incidents and prepare incident reports.
• Prepare weekly status reports and monthly work plans and take charge when the Hostels Executive is unavailable.
Candidate profile
• Minimum diploma in Hospitality, Tourism or a related field; a relevant bachelor’s degree is an advantage.
• At least two years’ relevant experience in hostel, hotel, resort or similar residential operations.
• Proficiency in Microsoft Word, Excel and PowerPoint.
• Good written, verbal communication and report-writing skills.
• Knowledge of basic health, safety, fire and security procedures.
• Strong organisation, problem-solving and conflict-resolution skills.
• First Aid/CPR certification and educational-environment experience are advantages.
How to apply
Email your CV to hr.ghana@transnatedu.com with “Assistant Hostels Executive” as the subject.
You’ll continue to the application destination stated by the employer.
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